Leading Diverse Teams

Level 5 Operations Manager Apprenticeship

Empowering leaders to drive inclusion, innovation, and performance across diverse teams.

Today’s organisations need leaders who can do more than manage, they must inspire, influence, and innovate.

Our Leading Diverse Teams apprenticeship develops confident, emotionally intelligent leaders who harness diversity as a strategic advantage.

Designed for experienced managers and aspiring senior leaders, this 15-month programme blends strategic management, inclusive leadership, and people development. Through nine high-impact workshops and personalised one-to-one coaching, learners build the confidence and capability to lead diverse, high-performing teams, and shape inclusive cultures that deliver results.

Why Choose Leading Diverse Teams?

Inclusive Leadership, Real Impact
Develop the mindset and tools to lead with empathy, equity, and authenticity, building teams where everyone thrives.
Strategically Aligned, Practically Applied
Every module links directly to the Level 5 Operation Manager apprenticeship standard, ensuring knowledge becomes impact in the workplace.
Designed for Experienced and Emerging Leaders
Perfect for deputy and middle managers, aspiring senior leaders, and operational leaders across sectors.
Emotionally Intelligent and Future-Focused
Learn how to make data-driven, values-led decisions that create long-term cultural and commercial impact.
Fully Funded Through the Apprenticeship Levy
Delivered at no cost to employers, with measurable improvements in retention, collaboration, and performance.

Programme Structure

Programme Duration: 15 months + End-Point Assessment

Delivery: Nine full-day workshops (virtual or blended) + monthly 1:1 leadership coaching

Outcome: Level 5 Operations Manager apprenticeship qualification

Each module follows the same learning cycle:

Pre-Learning: Independent tasks to spark reflection.
Masterclass: Interactive & Experiential workshop with models, activities, and case studies.
Post-Work: Practical application tasks that feed directly into your portfolio.

Month 1: Onboarding – Getting to Know You

Welcome session and introductions
Skills Radar and individual learning plan
Meet your dedicated leadership coach and learning cohort

Months 2 – 14: Learning & Coaching Cycles

Every 6–8 weeks, learners complete one high-impact masterclass and a 1:1 leadership coaching session focused on applying new learning in the workplace.

Month 15: Gateway & End-Point Assessment

Final portfolio and project submission, followed by:

Strategic Improvement Project Report & Presentation: a real workplace project with Q&A.
Professional Discussion: exploring your impact and leadership growth.

Nine Core Workshops

Sparking Inclusive Leadership
Self-awareness, values, and ethics in inclusive leadership.
Driving Change That Includes Everyone
Leading inclusive organisational change and continuous improvement.
Decision Time: Empowering Performance Through Diversity
Data, digital tools, and ethical decision-making.
Lead the Project, Own the Impact
Project delivery, risk, and organisational improvement.
Strategic Leadership in Action
Financial awareness, sustainability, and responsible decision-making.
Beyond the Table: Leading with Influence
Stakeholder relationships, negotiation, and conflict resolution.
Coach, Communicate, Connect
Coaching, mentoring, and emotionally intelligent communication.
Motivation by Design
Team development, performance management, and succession planning.
Legacy in Action
Project presentations, reflection, and End-Point Assessment preparation.

Impact & ROI

For Learners

Strengthen confidence to lead diverse teams strategically and inclusively.
Master decision-making, communication, and stakeholder influence.
Gain a nationally recognised Level 5 leadership qualification.

For Organisations

Build a pipeline of emotionally intelligent, future-ready leaders.
Improve team engagement, collaboration, and performance.
Embed inclusion and innovation into everyday leadership practice.

Real Learning. Real Impact.

Our next cohort starts soon.
Enquire Now or Book a Discovery Call to explore how Leading Diverse Teams can transform your organisation’s leadership culture.